Can't log in or password reset not arriving
Sign in at app.streamlineathletes.com. Most sign-in problems come from using a different sign-in method than the one you signed up with.
Signed up with Google?
If you created your account with Google, it doesn't have a password, so a password reset email won't help. Use the Google option on the sign-in page and pick the same Google account you signed up with.
Password reset email not arriving
- Check your spam and promotions folders.
- Make sure you're entering the email you signed up with. If you signed up with Google, see above.
- Wait a few minutes before requesting another one, and use the most recent email.
Signed in to the wrong account
If your browser keeps opening a different account, often a parent's or a sibling's, sign out and try again in a private window. In Safari, clearing the website data for streamlineathletes.com also fixes it.
"A verification email has been sent"
You need to confirm your email before you can sign in. Open the email from Streamline Athletes and follow the link. If it hasn't arrived, select Resend Verification Email.
Still stuck?
Email support@streamlineathletes.com with the email address you think the account uses. If you might have two accounts, say so and we'll sort it out.
